Fire Damage Restoration in Chagrin Falls, OH

A house fire can leave you dealing with much more than the visibly burned area. Smoke, soot, firefighting water, and damaged openings all need attention before repairs can begin.

Pence Bros has restored fire-damaged homes across Cuyahoga County since 1997. Our team handles the work from emergency securing and cleanup through drying, repairs, and reconstruction.

Reviews From Chagrin Falls Homeowners

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.8269 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent269 reviews
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Michael Terlecky profile picture
Michael Terlecky
15 October 2026
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This was our first time using Pence Bros., and we couldn't be happier with the experience! They replaced a double-hung window, and the entire process went great from start to finish. The service was excellent, and communication was outstanding throughout the process. We would absolutely recommend Pence Bros. and would ahppily use them again!
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Tracee Archer
13 October 2026
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I contacted Jeremy pence and he showed up right on time, he got up on roof immediately and found hail damage. I contacted my insurance company and Jeremy showed up and went over details with me. I gave him the job and he said he would put me on the schedule for about a week, he started the job a few days later way sooner than he said. His crew did way more than he said, did a fantastic job, would hire him anytime, thanks Jeremy. For a fantastic experience.
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Craig Dunn
12 October 2026
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I have used Pence Bros for roof and siding replacement for two homes over the past several years. Each time, the experience was awesome. The work performed was done with skill and care. They went well above and beyond in all aspects of the projects. Awesome guys, highly recommended!
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Lucille Esposito
7 October 2026
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My husband and I had 6 quotes from roofers who promised us they would make sure that our roof would be covered at least partially by insurance because of severe wind damage. The ONLY company who came through was Pence. Jacob Pence came through. He did what he said he could do. Secondly, the 6 Honduran men who were here at 6:30 AM and never left until late evening worked “magic” on our roof. They worked diligently all day. We are so pleased with the results. Thank you, Jacob and Pence Brothers.
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Don Beck
22 September 2026
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Quick service and quality repair work!
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Anissa S profile picture
Anissa S
15 September 2026
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A piece of siding/trim came off our roof line on Sunday night. I called Pence Brothers Monday morning and they came out, repaired the piece, and reinstalled it that day. This is the 2nd time they did work for us and I called them again because they worked so hard to save us money when we had a much bigger and difficult repair the first time. I will be calling them again in the future!
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R Y
2 September 2026
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I was referred to Pence Bros. Construction by a friend who was pleased with their work. If you want a high quality residential roofing and interior project I would recommend Pence Bros. Construction. I suggest you ask for Jacob Pence. He managed the project and worked well with the insurance adjuster. When we encountered different issues on the project, like an underlying condition requiring additional roof sheathing or asbestos contained in the adhesive uncovered during the interior ceiling demo, he adeptly made the necessary arrangements to address the situations. Furthermore, Pence Bros. Construction was kind in their approach and made sure to clean-up and handle the details. The appearance of the residential roof and the interior ceiling speaks for itself. It was well done.
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Dennis Frisbee
10 July 2026
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This is the second time we have been in need of some repair to our roof. Both times Jeremy Pence came by and quickly, efficiently repaired the roof. The Pence Brothers are known to use the best quality materials, and do outstanding work. They are also known as men of character who will stand behind everything that they do. When I need a new roof The Pence Brothers will be my first call.
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Joseph Thuener profile picture
Joseph Thuener
4 July 2026
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We are now on our third project with Pence Brothers. Roof, Siding, and Windows. These three home repairs and updates were absolutely amazing from start to finish. The Pence Brothers Jon and Jeremy, along with the entire Pence Brothers Team treated our home like it was there own. At no time did we not know what was being done or what was happening next. Completely Professional, Caring, and Quality Craftsmen. If you are taking the time to read the reviews, look no further than Pence Brothers. Pick up the phone or email them for the best service and carefree home repair experience of your life.
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Guy Hoxworth profile picture
Guy Hoxworth
27 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I recently had a roof inspection after some potential storm damage, and I couldn’t be happier with the service that I received from Jeremy Pence. Jeremy was very kind, professional, thorough, and took the time to explain everything he found during the inspection. He found a gap around the chimney between the flashing and the roof, and leaking around the three roof vent pipes. Jeremy then graciously offered to put silicone caulking around the chimney and the three roof vent pipes to stop the leaks. He did this all for FREE!! I really appreciated his honesty, generosity, attention to detail, and willingness to help. I highly recommend Jeremy and Pence Bros to anyone needing a roof inspection or repairs! Furthermore, I just want to say, how blessed we are by all that the Pence family does for our schools and community! Thanks again for the great service!

Fire & Smoke Damage Restoration Services for Chagrin Falls Homes

Board-Up and Roof Tarping

We close off broken windows, doors, and other openings with plywood or OSB. We also tarp damaged sections of the roof to keep rain, snow, and melting ice from causing additional damage inside the home.

Soot Removal From Surfaces

Soot and smoke residue can stain, discolor, and damage surfaces when left untreated. We first identify the type of residue and the affected material, then use the appropriate combination of HEPA vacuuming, dry cleaning, and professional cleaning products to remove it without spreading contamination.

Smoke Odor Treatment

Plaster, hardwood, framing, and other porous materials can hold smoke odor long after the fire is out. After removing soot and other contaminated material, we use professional deodorization methods, such as thermal fogging or hydroxyl treatment, when appropriate for the affected area.

Water Removal and Drying

We remove standing water left behind by firefighting efforts, then use air movers and commercial dehumidifiers to dry affected materials. Moisture meters help us track the subfloor, framing, drywall, and other wet areas until they reach an appropriate drying level, reducing the risk of mold and additional moisture damage.

Insurance Documentation and Assistance

We photograph the damage, build itemized repair estimates, and speak directly with your adjuster, so you are not stuck relaying messages between two parties.

Repairs and Full Rebuild

Once mitigation and cleanup are complete, we repair the damaged areas of your home. That can include drywall, flooring, trim, cabinetry, painting, and coordinating necessary electrical or plumbing repairs as part of the rebuild.

Pence Bros

Our Step-by-Step Fire Damage Restoration Process

Step 1: Damage Assessment and Emergency Securing

We inspect the affected areas, photograph visible damage, and identify anything that needs immediate attention. Before leaving, we secure broken windows, doors, roof openings, and other exposed areas to protect the property while the restoration plan is put together.

Step 2: Scope the Damage and Plan the Work

Once the property is stable, we determine what can be cleaned and restored and what will need to be removed or replaced. We document the scope of work, prepare repair estimates, and provide the information your insurance company needs to review the loss.

Step 3: Mitigation and Cleanup

With the scope established, our crews begin the restoration work. We remove damaged materials when necessary, address water and moisture left from firefighting, and clean smoke and soot contamination. Progress is documented along the way so there is a clear record of the work completed.

Step 4: Permits and the Rebuild

If repairs require permits or local approvals, we coordinate those before reconstruction begins. For exterior changes in Chagrin Falls that require review, we also help with the applicable approval process. We then repair and rebuild the damaged areas in accordance with the approved scope.

Step 4: Final Inspection and Walkthrough

Before the job is closed out, we inspect the completed repairs and walk through the restored areas with you. We address any remaining concerns, review the finished work, and ensure you know what has been completed before the project is considered complete.

Our Fire Restoration Projects in Chagrin Falls

What Sets Pence Bros Apart

Restoring Homes Since 1997

Pence Bros has handled fire damage restoration since 1997. You get an experienced local team familiar with homes across Chagrin Falls and surrounding communities.

Experience With Older Chagrin Falls Homes

Chagrin Falls has many older homes where fire restoration can uncover original plaster, wood framing, hardwood, and other materials that need careful handling. Our team accounts for the home’s age and construction when planning cleanup and repairs.

One Team From Cleanup to Rebuild

You do not have to coordinate separate companies for emergency cleanup, repairs, and reconstruction. Pence Bros can manage the restoration from the first emergency work through the final rebuild.

24/7 Emergency Response

Our team takes emergency calls around the clock so damaged openings can be secured, and the next steps can begin as soon as possible to minimize damage.

Start the Restoration as Soon as the Property Is Safe

Once the fire department has cleared the property, Pence Bros can assess what needs immediate attention and explain what comes next.

If your Chagrin Falls home has been damaged by fire or smoke, call our 24/7 team to start the restoration process.

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