Insurance Claims in Solon, OH

Storm damage can look minor from the ground. But missed damage can quickly turn into bigger repair costs or an underpaid insurance claim.

If your Solon home was hit by hail, wind, or heavy rain, Pence Bros can inspect the entire exterior, document what happened, and help you understand your next steps.

Professional insurance claims support for storm-damaged homes in Akron, including roof repairs and claim documentation assistance.

Trusted by Homeowners in Solon, OH

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.8264 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent264 reviews
Posted on Google Google
R Y profile picture
R Y
2 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was referred to Pence Bros. Construction by a friend who was pleased with their work. If you want a high quality residential roofing and interior project I would recommend Pence Bros. Construction. I suggest you ask for Jacob Pence. He managed the project and worked well with the insurance adjuster. When we encountered different issues on the project, like an underlying condition requiring additional roof sheathing or asbestos contained in the adhesive uncovered during the interior ceiling demo, he adeptly made the necessary arrangements to address the situations. Furthermore, Pence Bros. Construction was kind in their approach and made sure to clean-up and handle the details. The appearance of the residential roof and the interior ceiling speaks for itself. It was well done.
Posted on Google Google
Dennis Frisbee profile picture
Dennis Frisbee
10 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This is the second time we have been in need of some repair to our roof. Both times Jeremy Pence came by and quickly, efficiently repaired the roof. The Pence Brothers are known to use the best quality materials, and do outstanding work. They are also known as men of character who will stand behind everything that they do. When I need a new roof The Pence Brothers will be my first call.
Posted on Google Google
Joseph Thuener profile picture
Joseph Thuener
4 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We are now on our third project with Pence Brothers. Roof, Siding, and Windows. These three home repairs and updates were absolutely amazing from start to finish. The Pence Brothers Jon and Jeremy, along with the entire Pence Brothers Team treated our home like it was there own. At no time did we not know what was being done or what was happening next. Completely Professional, Caring, and Quality Craftsmen. If you are taking the time to read the reviews, look no further than Pence Brothers. Pick up the phone or email them for the best service and carefree home repair experience of your life.
Posted on Google Google
Guy Hoxworth profile picture
Guy Hoxworth
27 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I recently had a roof inspection after some potential storm damage, and I couldn’t be happier with the service that I received from Jeremy Pence. Jeremy was very kind, professional, thorough, and took the time to explain everything he found during the inspection. He found a gap around the chimney between the flashing and the roof, and leaking around the three roof vent pipes. Jeremy then graciously offered to put silicone caulking around the chimney and the three roof vent pipes to stop the leaks. He did this all for FREE!! I really appreciated his honesty, generosity, attention to detail, and willingness to help. I highly recommend Jeremy and Pence Bros to anyone needing a roof inspection or repairs! Furthermore, I just want to say, how blessed we are by all that the Pence family does for our schools and community! Thanks again for the great service!
Posted on Google Google
john nauer profile picture
john nauer
26 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The Excellent service started w/ Jacob on the estimate to replace our storm damaged siding. He explained every step of the process and went beyond the call of duty to get us the perfect color and cover missing siding. Next step brings dad (owner) to our property and he reviews work to be done. Finally the crew shows up at exact promised time and begins work. Hunter lead this crew to a finished job that turned out Very Nice. The entire crew were pleasant and took their craftmanship to the next level. Hunter checked and re-checked the work answered all questions. The ENTIRE crew can do my next Project. Thanks
Posted on Google Google
Maria Christine profile picture
Maria Christine
17 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The entire Pence family and crews are incredible. As an insurance professional, I have seen every contractor in Northeast Ohios estimates and claim handling procedures. The Pence Bros handling of my insurance claim was seamless and pain free. The work (entire roof replacement and entire siding replacement)is absolutely beautiful and we could not be happier with the finished product. They are HONEST, customer focused and so responsive—truly salt of the Earth—so glad to have found them.
Posted on Google Google
Mike McDermott profile picture
Mike McDermott
16 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional, and does great work
Posted on Google Google
Valerie Rowland profile picture
Valerie Rowland
12 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Five stars for Pence Bros! They did an AMAZING Job on residing our house. We had siding blown off from a storm, we called them and came right out to see what they could do: Very efficient! They completed the project in 3 days. Left no mess behind. We LOVE it! We would definitely do business with them again and recommend them to anyone!
Posted on Google Google
Suzanne Theriot profile picture
Suzanne Theriot
5 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The best possible experience we could have possibly had!!! This company is phenomenal with both customer service and quality work! It's no wonder we had several friends refer us to them when our siding encountered a massive wind storm in between winter and early spring. I've never been so impressed and I would call them again and again because they know what they are doing!!! Thanks to Jacob, Jeremy, Jackson, Colin, Hunter and the entire Pence Bros. team. 👏 Their attention to detail with siding and clean up is next level. Any other home projects that come up...these guys are exactly who I'm going to call!! Appreciate you!!
Posted on Google Google
Jocelyn Williams profile picture
Jocelyn Williams
22 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jacob was great! Inspected the roof by going up on a day where it snowed that morning. Provided quote by the end of the day. Once a date set for roof install - team got there early am and was done by the afternoon. Cleaned up property. Very professional. Its rained since roof was installed no issues. Very satisfied with service from Pence Bros.

Our Insurance Claim Services We Offer for Solon Properties Affected by Storms

Full-Property Storm Damage Assessment

We thoroughly inspect every exterior surface from the ridge cap to the foundation, including roofing, siding, gutters, downspouts, windows, doors, and trim. Every point of damage gets photographed and logged for your claim.

Temporary Repairs and Damage Mitigation

Our team handles emergency work like tarping damaged roofing, boarding up windows and doors, extracting standing water, and clearing debris so further damage doesn't drive up your repair costs or complicate your claim.

Detailed Documentation for Your Claim

We prepare a complete damage report with high-resolution photos, measurements, and material specs in your insurer's format. This gives your adjuster no room to overlook legitimate damage or undervalue repairs.

Appeal Support When Claims Fall Short

If your insurer underpays or denies your claim, we file a formal appeal with supplemental documentation and revised estimates. With us by their side, Solon homeowners usually recover 50 to 100 percent more than the initial offer.

How We Handle Your Insurance Claim

Step 1: Free Property Inspection

Our lead technician walks every surface of your home to map hail strikes, wind damage, and water intrusion. We photograph and measure every finding and compile a detailed damage report before leaving the site.

Step 2: Claim Filing and Documentation

We prepare your documentation package in the format your insurer expects, including itemized repair estimates, material specs, and photo evidence. If you have not filed yet, we walk you through the process. If a claim is already open, we supplement it with our findings.

Step 3: Negotiation and Appeal

If the initial payout falls short, we file a supplement or formal appeal on your behalf. We provide additional documentation and revised estimates until the claim reflects the actual cost of proper repairs.

Step 4: Repairs and Upgrades

Once your claim is settled, the same team that inspected your property handles the repair work to bring your property back to its original state. Roofing, siding, gutters, trim, and any other damaged components are repaired or replaced to code.

Why We’re The Best At What We Do

Nearly Three Decades of Local Experience

Pence Bros is a family-owned exterior remodeling company that has served homeowners across the Cleveland and Akron areas since the late 1990s. We know how homes in Solon are built, what materials were used, and where storm damage tends to hide.

No Additional Out-of-Pocket Cost

Our storm damage assessment is free, and our repair work is billed directly to your insurance payout. You do not pay more than your deductible for covered repairs.

Licensed, Insured, and Warranty-Backed

At Pence Bros. we complete repairs to applicable Ohio building codes, pull required permits in Solon, and back the work with a lifetime workmanship warranty. You get repairs done correctly, with clear accountability if an issue comes up later.

No Sub-Contractors

The same crew that inspects your property handles the documentation, meets with your adjuster, and completes the repairs. No subcontractors, no handoffs, no gaps in accountability.

Get Your Solon Property Inspected Before Your Claim Window Closes

Ohio law gives homeowners a limited window to file and supplement storm damage claims. The longer you wait, the harder it becomes to prove damage resulted from a specific storm event rather than normal wear and tear.

So, what are you waiting for?

Request A Quote

ⓘ The more information we have, the faster we can get back to you.

Upload Photo(optional)

Schedule Your FREE Estimate Today