Insurance companies encourage adjusters to close claims fast, not thoroughly. A typical adjuster spends 20 to 30 minutes at your property. They document what’s obvious, file the report, and move on.
The problem is that storm damage doesn’t always announce itself. Cracked flashing, compromised underlayment, hairline fractures in siding panels: these issues hide in plain sight. When they go undocumented, your payout reflects a fraction of the actual damage.
That gap between what you’re offered and what you’re owed can be thousands of dollars. And most homeowners never realize the difference.
Posted on Google![]()
R Y2 September 2026
I was referred to Pence Bros. Construction by a friend who was pleased with their work. If you want a high quality residential roofing and interior project I would recommend Pence Bros. Construction. I suggest you ask for Jacob Pence. He managed the project and worked well with the insurance adjuster. When we encountered different issues on the project, like an underlying condition requiring additional roof sheathing or asbestos contained in the adhesive uncovered during the interior ceiling demo, he adeptly made the necessary arrangements to address the situations. Furthermore, Pence Bros. Construction was kind in their approach and made sure to clean-up and handle the details. The appearance of the residential roof and the interior ceiling speaks for itself. It was well done.Posted on Google![]()
Dennis Frisbee10 July 2026
This is the second time we have been in need of some repair to our roof. Both times Jeremy Pence came by and quickly, efficiently repaired the roof. The Pence Brothers are known to use the best quality materials, and do outstanding work. They are also known as men of character who will stand behind everything that they do. When I need a new roof The Pence Brothers will be my first call.Posted on Google![]()
Joseph Thuener4 July 2026
We are now on our third project with Pence Brothers. Roof, Siding, and Windows. These three home repairs and updates were absolutely amazing from start to finish. The Pence Brothers Jon and Jeremy, along with the entire Pence Brothers Team treated our home like it was there own. At no time did we not know what was being done or what was happening next. Completely Professional, Caring, and Quality Craftsmen. If you are taking the time to read the reviews, look no further than Pence Brothers. Pick up the phone or email them for the best service and carefree home repair experience of your life.Posted on Google![]()
Guy Hoxworth27 June 2026
I recently had a roof inspection after some potential storm damage, and I couldn’t be happier with the service that I received from Jeremy Pence. Jeremy was very kind, professional, thorough, and took the time to explain everything he found during the inspection. He found a gap around the chimney between the flashing and the roof, and leaking around the three roof vent pipes. Jeremy then graciously offered to put silicone caulking around the chimney and the three roof vent pipes to stop the leaks. He did this all for FREE!! I really appreciated his honesty, generosity, attention to detail, and willingness to help. I highly recommend Jeremy and Pence Bros to anyone needing a roof inspection or repairs! Furthermore, I just want to say, how blessed we are by all that the Pence family does for our schools and community! Thanks again for the great service!Posted on Google![]()
john nauer26 June 2026
The Excellent service started w/ Jacob on the estimate to replace our storm damaged siding. He explained every step of the process and went beyond the call of duty to get us the perfect color and cover missing siding. Next step brings dad (owner) to our property and he reviews work to be done. Finally the crew shows up at exact promised time and begins work. Hunter lead this crew to a finished job that turned out Very Nice. The entire crew were pleasant and took their craftmanship to the next level. Hunter checked and re-checked the work answered all questions. The ENTIRE crew can do my next Project. ThanksPosted on Google![]()
Maria Christine17 June 2026
The entire Pence family and crews are incredible. As an insurance professional, I have seen every contractor in Northeast Ohios estimates and claim handling procedures. The Pence Bros handling of my insurance claim was seamless and pain free. The work (entire roof replacement and entire siding replacement)is absolutely beautiful and we could not be happier with the finished product. They are HONEST, customer focused and so responsive—truly salt of the Earth—so glad to have found them.Posted on Google![]()
Mike McDermott16 June 2026
Professional, and does great workPosted on Google![]()
Valerie Rowland12 June 2026
Five stars for Pence Bros! They did an AMAZING Job on residing our house. We had siding blown off from a storm, we called them and came right out to see what they could do: Very efficient! They completed the project in 3 days. Left no mess behind. We LOVE it! We would definitely do business with them again and recommend them to anyone!Posted on Google![]()
Suzanne Theriot5 June 2026
The best possible experience we could have possibly had!!! This company is phenomenal with both customer service and quality work! It's no wonder we had several friends refer us to them when our siding encountered a massive wind storm in between winter and early spring. I've never been so impressed and I would call them again and again because they know what they are doing!!! Thanks to Jacob, Jeremy, Jackson, Colin, Hunter and the entire Pence Bros. team. 👏 Their attention to detail with siding and clean up is next level. Any other home projects that come up...these guys are exactly who I'm going to call!! Appreciate you!!Posted on Google![]()
Jocelyn Williams22 May 2026
Jacob was great! Inspected the roof by going up on a day where it snowed that morning. Provided quote by the end of the day. Once a date set for roof install - team got there early am and was done by the afternoon. Cleaned up property. Very professional. Its rained since roof was installed no issues. Very satisfied with service from Pence Bros.
Our team inspects every surface, documents every issue, and builds a complete picture of the damage your property sustained. From obvious shingle loss to the hidden problems adjusters routinely miss, everything is photographed and cataloged to support a stronger claim.
Homeowners who work with us typically recover 50 to 100% more than the insurer’s initial estimate.
Our licensed professionals inspect your roof, siding, gutters, and trim with the same attention to detail we'd bring to our own homes. We identify damage that quick adjuster visits miss, including issues that may remain hidden for months.
Every finding is photographed, measured, and organized into a professional report. This documentation supports your claim with evidence the insurance company can't dismiss.
If your insurer's initial offer falls short, we handle the appeal process. We prepare detailed counter-documentation backed by industry-standard pricing so you receive fair compensation.
Our assessment and claims support come at no extra cost to you. We work within the insurance process so you aren't paying more to get what you're already entitled to.
Once you recover what you’re actually owed, you have the opportunity to upgrade your home’s exterior with materials that perform better and last longer than what was there before.
Here’s what we suggest to our clients:
These shingles are engineered to withstand hail and severe weather. Products rated Class 4 under UL 2218 have achieved the highest classification within that particular four-class impact test.
Insulated thermal siding adds a layer of thermal insulation to your home’s envelope, improving energy efficiency while providing superior durability against moisture, wind, and impact damage.
We've spent nearly 30 years helping homeowners across the Cleveland area and Akron, OH protect their homes and navigate the insurance process. This is a family business, and we treat every customer's home the way we'd treat our own.
You're working with credentialed professionals. Our team meets every licensing and insurance requirement in Ohio.
A lifetime workmanship warranty backs every project we complete. If something isn't right, we fix it without charging extra.
With hundreds of successful claims behind us and consistently top-rated Google reviews, our track record speaks for itself. Homeowners tell us again and again that they wish they'd called sooner.
Storm damage costs you more the longer it goes unaddressed. If your property has been through severe weather, or if you suspect your insurance payout didn’t cover the full extent of the damage, have professionals assess the storm damage before the claim-filing or supplemental-claim deadline passes.
Our team will inspect your property, document the damage, and give you a clear recommendation on next steps.
Call us today to request a free assessment to find out what your claim is really worth.