I’d like to give a huge shout out to Jeremy Pence of Pence Brothers for helping us with our roof damage from a recent wind storm. I called on a Monday and he was out to look at my roof by Wednesday afternoon. He took a look at our roof and explained our options for how to proceed with a permanent fix while also offering a short term fix while we weigh out our options. Based on his kindness, knowledge, experience, timeliness and flexibility I will be recommending Pence Brothers to everyone in the Chagrin Falls area. Thank you so much for the excellent service!
Working with Pence Bros. Was amazing.the team was very professional and made the job stress free. I would highly recommend them. My siding and roof turned out beautifully. The communication was outstanding. I look forward to my next project with Pence Bros.
Pence Bros put in a deck and porch roof for us. They handled the design, drawings, permits, build, and clean up very well. Pricing was upfront and consistent; the only changes were where we requested change orders. The work crews were very respectful of our property and did very high quality work. Daniel, the project contact, was very easy to work with. I would happily use Pence Bros again.
The Pence Brothers are like a tornado in reverse!! They came to our house with a huge crew and stripped the existing aluminum, wrapped the house, and finished the job including all clean up the same day. And the house is a two story!! They are very detail oriented. I have used them for my house, my storage barn, and my mother's house. They have also strongly been recommended to many friends and family. They are very professional and courteous. And a trait you don't find much anymore today, they RETURN phone calls in a timely manner. Thanks Pence Brothers for your excellent work! Bob Rasnick Suffield Township.
I love my new roof! Thank you Pence Bros! I had chosen another roofing company and had repeated delays working with them and my insurance. It was so frustrating. Finally, I called Pence Bros and they worked WITH my insurance company. They gave me an awesome estimate. It was easy and I felt like they cared about me. The crew showed up and within 6 hours the roof on my house and garage were done. Highly recommend!
Pence Bros. were recommended to us as we did our research for replacing our roof and siding. Jeremy and Jon were thorough in answering all our questions and they listened carefully to all our requirements. The roofing job was done and clean in less than a day, and the siding job was done and clean in four days. Both teams were courteous, professional, and accommodating. All our needs were met, and our home looks like a new home! We would recommend Pence Bros. to anyone considering exterior work on their home! Jeff and Kathleen Miller
I had the roof of my home and roof of garage with repairs done by Pence Bros… Daniel was very polite, helpful and knowledgeable on my project. The crew were very prompt, professional upon doing the work. They completed the job quickly and efficiently. The crew cleaned up area upon completion and you could not tell they were here except for the new roofs being done! I cannot say anything negative about my experience…. Pence Bros. excelled my expectations and I would highly recommend their services for any projects moving forward. Thanks again for my positive experience with you.
Pence Brothers replaced our siding as part of an insurance claim. They took care of meeting with the adjustor and handling the claim. They also replaced a deck on the back of the house. All of the work was completed beautifully and they cleaned up after themselves. The crews were polite and considerate. Communication via phone, text and in person was very responsive to our needs. We highly recommend Pence Bros. for the quality of their work and for their integrity.
We had our front porch enclosed with windows and a door. Our house is over 100 years old so nothing is square. Daniel and his team designed the porch and offered a few options. We are so pleased with the awesome job they did! Daniel adjusted when we made additional changes during the project. All of his team members were very professional and tidy. They completed the job in 2 days and left everything spotless! I highly recommend using Pence Brothers!
We had our front porch enclosed with windows and a door. Our house is over 100 years old so nothing is square. Daniel and his team designed the porch and offered a few options. We are so pleased with the awesome job they did! Daniel adjusted when we made additional changes during the project. All of his team members were very professional and tidy. They completed the job in 2 days and left everything spotless! I highly recommend using Pence Brothers!
I had them come out to install new siding. When Daniel showed up at first to give the estimate he was on time and answered all our questions. He even gave us some advice on things as well. When Jacob and his crew showed up the first day they also were on time. They showed up with all the equipment and got everything set up and going. The way these guys work is like a well oiled machine. Everyone knows what to do and they work none stop(except lunch). They are very polite and professional. Our neighbors have even commented on how they come prepared and the great job they do. At the end of the job they clean up like it's there own house. They pick up everything in the grass,mulch,bushes,flowers and drive. We were amazed how clean it was. Thank you again for the great job.
Pence was fantastic to work with after our siding was damaged by a storm. Jeremy came out initially and walked us through their process, what to expect, and answered all of our questions thoroughly. Once we had settled on a design they were ready to get to work. The crew was friendly and hard working- even during 90+ degree heat. We have had nothing but compliments on their work. We would definitely recommend them and will use them again in the future.
Have used Pence Bros. a couple of times now. Had major water damage from previously poorly installed stone and windows on the front of my house. Pence Bros. came in and replaced the windows, removed and replaced all the stone and did an excellent job! Working with Pence Bros on both projects was easy and they were always professional. Highly recommend Pence Bros for any of your construction/repair needs! I will definitely be using them again in the future!
We hired Pence Bros. to replace some windows, siding, gutters and garage doors. With their suggestions, we transformed our house to a beautiful home. Daniel and Jon were very helpful and knowledgeable with taking our ideas to the next level. Everyone that worked on our home was very professional, respectful and did their jobs with pride. We highly recommend them for all the services they provide.
Jeremy was amazing, professional. I used him to replace the roof at my mother-in-law‘s home, my home and to replace the siding on both homes as well. The team was efficient and thorough. All my questions were answered and Jeremy always went the extra mile to do a good job. I highly recommend them and will continue to use them for any additional projects I have in the future. Margarita
After discovering a leak in my roof I contacted Pence Bros and Jeremy arrived at my home the very next day after gathering information about the issue I was having and explaining to me the different things he would do when he arrived. He was very thorough in explaining what I could expect during and after the service and put my mind at ease. After assessing the roof I was provided with pictures of the problem and a thorough explanation of what needed done and what my options were. Jeremy was very professional and timely. He ensured I understood the whole process and was very helpful in answering questions I had. He resolved the problem I was having with timely repairs. I am so appreciative of his honest professionalism and care. I will certainly be a repeat customer and recommend Pence Bros. to family, friends, and neighbors. Very impressed!
Prompt and efficient at installing vinyl siding. I wanted a very specific product, and it was no problem for them. When a vent was mistakenly installed in the wrong color ( no fault of theirs), it was swapped out in the same day. Would definitely use them again.
This is the second time we have contracted with Pence Bros for remodeling. Both times we were extremely satisfied with the quality of their work. On our most recent project we were contacted by one of their service reps. His name was Daniel and when he stopped by, he took a lot of time to find out what we wanted done and the scope of the remodeling we were wanting on our porch. We set a schedule and they were actually able to start two weeks ahead of schedule. The crew consisted of Joe, the crew leader and two other young men to assist with the job. The crew was very professional with their work, the clean up and providing updates as the project was progressing. They were very skilled and competent as remodeling contractors and I would most certainly recommend Pence Bros to anyone needing a new porch, roofing or siding. A very satisfied customer. Ken Phares
Our house had old siding from the 60s or before and looked one of the worst in the neighborhood. We called Pence Brothers based on a recommendation from our realtor. Daniel came and was nice and professional helping us line everything up. We had another company out, but Pence was able to do everything we wanted, had a better price, and had great service. They were prompt and had around 10 guys on the job and finished in about 3 days. Not only did they install our siding, lots of aluminum capping around windows and door, they installed new gutters. Everyone on their crew we meet was nice and professional. I would recommend their services, and have already recommended Pence to a friend.
Our gutters were damaged from ice this winter, and Pence Bros did an excellent job removing and replacing our gutters! They worked well with our insurance adjuster and were quick to respond to my questions or concerns. We are very happy with the work they did and will recommend them to our friends.
We have used Pence Bros. for three projects... #1New roof = excellent job!, #2 porch expansion/remodel = outstanding design and build! #3 deck addition with exterior home renovation = incredible results. These guys deliver excellent results, outstanding service and timely completion!
Very good siding company, they made my house look fabulous. The skill of there workers is excellent. They work great with insurance claims. Follow up is also great as I did some remodeling and needed to change the siding and windows. Also managed to hit the house with the tractor and needed some small repairs, they fixed it, can't even tell. Again, very skilled people they have.
I had Pence Brothers do a full exterior renovation, including siding, window/door trims, gutters/downspouts, and porch ceiling/column wraps. I can’t say enough good things about the project. From my initial conversations with Jon and Daniel to their team of guys who arrived on time everyday. They were professional in all aspects of the job. Addressed my concerns and communicated with me throughout the project. The work was efficient and exceeded my (and my wife’s) expectations. Finally, the cleanup was amazing, they took their time and really made sure everything was better than when they got there. If you are looking for a top notch job at a fair cost, Pence Brothers is who I’d call!
